Deposit/Payment

A $100 non-refundable deposit is required at the time of your order to secure your place on my commission list. I will give you an approximate completion date at that time.

 

When I complete your commission, I will send a final scan for approval. Once the approval is confirmed, I will send an invoice for the final balance. No shipment will be made until final balance is paid. 

 

Cancellations

Once you have secured your order with the $50 deposit, you have seven days to cancel with a full refund of this deposit. After seven days, this deposit will be retained to cover time and expenses incurred by me up to this point. Any additional payment toward the order made by the client will be refunded in full. 

 

If clients cancel their order and work has begun, the non-refundable deposit plus 30% of the balance will be retained to cover my time and the materials used. 

 

Progress photos

I will send progress photos via email or text. I will also post updates on my social media pages unless you request that I do not. 

 

Accepting the completed commission

Upon completing the commission, I will email a scanned, watermarked copy for your approval. Once the artwork is mailed/delivered, no further changes can be made. 

 

If a client receives the approved commission and they are simply unhappy with the work, clients will receive a full refund minus the deposit, plus 30% of the balance. The refunded amount will be paid after the commission has been returned to me without damage. 

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Copyright

I retain full copyright on all artwork that is produced, including mock-ups, prints and reproduction on products. I reserve the right to display commissioned art in my website gallery and on my social media pages. You reserve the right to withhold progress photos from being posted on social media platforms during the creation of your commissioned art.

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Privacy Policy

Connie Wagner Studio will not sell, distribute or lease your personal information to third parties.